How to Edit Settings on the Camera App - High Efficiency Photos to JPEGs (for iPhone users)

Overview: What are we talking about? 

If you are an iPhone user, HEIC is the file format name Apple has chosen for the new HEIF (High Efficiency Image Format) Standard. This format uses advanced and modern compression methods, it allows photos to be created in smaller file sizes while retaining a higher image quality compared to JPEG/JPG. Unfortunately, right now our software doesn’t support HEIC file uploads. This article will review how to edit your camera app's format to a more compatible image type. 
 

Related resources: 

• Activity Page video 

How to: Edit your Camera App settings 

1. Go to Settings on your iPhone >> tap Camera 

2. Next select Formats

3. Select Most Compatible instead of High Efficiency. This will save new photos taken with your device as JPEGs, which can upload into our system. 

If you have questions, please reach out to out Support Team at support@revelationpets.com