How to Prevent Last Minute Bookings

Overview: What are we talking about?

Revelation Pets allows you to set up a requirement for advanced notice that applies when customers submit an online booking request. This serves as a valuable tool to prevent booking requests from being submitted after a specific cutoff time and also enables you to effectively communicate the reason for blocking such requests to pet parents.

How to: Set up Advance Requirements

You can limit the ability to submit last minute bookings by setting the hours notice required for each module. To do this, navigate to Account Settings > Online Bookings.  

When customers attempt to submit a booking for review that does not meet the advance notice requirements, they will encounter a customizable warning message. The example below shows where a 4-hour notice requirement has been configured for Daycare bookings. If a customer attempts to submit a booking that falls below this 4-hour notice period, they will encounter a warning message, preventing the submission.

Customizing the Advance Notice Message

This message is customizable when navigating to Account Settings > Online Bookings > Customise the text on the online booker widget. Scroll to the bottom of the page to view/edit the translation. 

Once you have customized the Online Booker Advance Notice message, your customers will see this message when applicable based on which reservation type they have selected. 

If you have any questions, please reach out to our Support Team at support@revelationpets.com.