Overview: What are we talking about?
Rev Pets Payments (RPP) is the only integrated payment processor option for Revelation Pets customers.
RPP infrastructure is powered by Stripe, which is an industry-leader for payment management and fraud protection. RPP has an advantage over other 3rd party payment processors because it is the only payments integration that you can manage from within your Revelation Pets application. Additionally, it is the only integration that offers synced, in-person payments with a terminal for our customers in the US, UK, Canada, Australia, and New Zealand.
Signing up super easy! This article will walk you through the signup process in order to start accepting card payments with Rev Pets Payments.
- Reve Pets Payments Overview
- How to Order a Stripe Credit Card Terminal for Rev Pets Payments
- How to Set Up your Stripe Credit Card Terminal (WisePOS E) for Rev Pets Payments
- Taking Payment Using a Stripe Terminal
- Rev Pets Payments Dashboard
Step 1: Submit your initial Rev Pets Payments application
Navigate to Account Settings (gear icon) » Integrations » Click the “Create an Account" button
After clicking the "Create an Account" button, you will land on a splash page that displays per transaction rates specific to your country and some of Rev Pets Payments (RPP) key features.
This page will also display our initial RPP application form, please complete the application form as thoroughly as possible and click the "Submit" button.
Upon summiting your initial application, you will receive the message noted in the screenshot below. Our Merchant Support Team will review the information provided (taking roughly 24-48 business hours).
Step 2: Outcome of initial application
• Initial application is approved: You will receive a "Congratulations" email once our Merchant Support Team has verified your initial application.
Next log into your Revelation Pets application and navigate to Account Settings » Integrations » click (for a second time) the "Create an Account" button.
At the top of the page, you will see an abridged "Congratulations" message. Scroll down the page to review our Payment Processing Agreement and click the "Continue and Agree" button.
Upon clicking the "Continue and Agree" button, you will be redirected to our payment onboarding form, complete all required fields » Click Done (you will be redirected to your Revelation Pets application).
*Please note: Required fields on the onboarding form may be similar to the information you provided on our initial application. While we apologize for the double-entry of information, this 2-step process helps us flag potential fraudulent account creation attempts. Your patience and understanding of this process is greatly appreciated.
When you complete the onboarding form and are redirected back into your Revelation Pets application, we may require additional information from you which will be noted at the top of your Rev Pets Payments account screen. Continue to provide all necessary information for our onboarding requirements.
Once onboarding is complete, your Rev Pets Payments (RPP) account screen will display as enabled for "Status", "Payments" and Payouts", and you are now fully integrated with Rev Pets Payments!
• Initial application is declined: You will receive a "Declined" email from our Merchant Support Team.
If your initial application is declined and you navigate to Account Settings » Integrations » click (for a second time) the "Create an Account" button.
At the top of the page, you will see an abridged "Declined" message. Please reached out to our Support Team (email@example.com) for any further assistance.
If you have any questions or run into any trouble signing up for Rev Pets Payments, please email our Support Team at firstname.lastname@example.org